How to Buy Guide – Hekma Center
How to Buy Guide – Hekma Center Website
Welcome to How to Buy guide! We’ve created detailed video tutorials to make your shopping experience seamless and enjoyable. Dive in and find everything you need to know about our payment methods!
📜 Table of Contents
- 🌟 Overview
- 💰 Credit Card
- 💳 PayPal
- 🏦 Bank Transfer
- 💸 Afterpay Payment
- 👤🛒My Account and Shopping Cart
- 🔍❓FAQ- Customer Question
1.🌟 Overview
This guide is your go-to resource for making a purchase on our website – www.hekmac.com . Explore the videos below to get step-by-step instructions for each payment method. Just click on the links to watch the videos and follow along!
2.💰 Credit Card
Paying by credit card has never been simpler. Watch this video to see how it’s done.
We offer our customers different payment methods including Visa card, MasterCard and American Express.
🎥 Watch the video on how to use Credit Card
3.💳 PayPal
Paying with PayPal is a breeze! Follow this video guide to complete your purchase in no time.
🎥 Watch the video on how to use PayPal
4.🏦 Bank Transfer
Prefer to pay via bank transfer? We’ve got you covered with this detailed walkthrough.
You can transfer money to our bank account in Bank of America in the United States with the amount you need to pay for the product you chose to buy. Just select the option, “Payment by Bank Transfer” on the checkout page after you fill in your full address details. When you confirm order, you will see the full account details.
You should send us a copy of the receipt via WhatsApp or email.
You can also review your payment details by clicking on Payment with Bank Transfer.
🎥 Watch the video on how to use Bank Transfer
5.💸 Afterpay Payment
Ready to Use Afterpay for Your Payment? Check Out This Quick and Easy Guide!
With Afterpay, you can split your total into four interest-free installments, making it easier to manage your budget.
Enjoy the flexibility of paying over time while receiving your purchase right away!
If you have any questions, feel free to reach out. Happy shopping!
Step by step guide:
- Select Your Product: Browse our store and choose the items you’d like to buy. Click on Buy Now
- Proceed to Checkout: When you’re ready, go to the checkout page and enter your shipping and billing details.
- Choose Afterpay: On the payment method selection screen, select Afterpay.
- Complete Your Purchase: You’ll be redirected to the Afterpay website.
Log in or create an account, and follow the steps to set up your payment plan.
6. 👤🛒 My Account and Shopping Cart
How to Change My Account Info?
When you sign in, you can view your account by clicking on “My Account” in Home page at the bottom. You can change your e-mail address, password, or shipping address.
Or click here MY ACCOUNT.
Forgot Your Password?
You can reset your password by clicking on the “Lost your password?” in the sign in platform on your account page. Then, a message with a new password will be sent to your email inbox.
How to Remove an Item from My Shopping Cart?
First, you should go to your shopping cart – you will find it on the bottom of the page on the right or by click on the cart icon on the top of the page or click here MY SHOPPING CART.
Look for the product you want to exclude from cart. When you find it, click on the “X” button on the left/right and the product will be deleted. You can also change the quantity of products you want to buy.
7. 🔍❓ FAQ – Customer Questions & Answers
How to Find a Product that I am Looking for?
We have many products and supplement packages in our website. To facilitate the search for the suitable product or supplement package for you, you can use the search box on the top of the page or search via Bundles/Products in the list then by categories.
How to Change or Place a Different Order?
You should know that you cannot change the order details or the number of packages or products you choose to buy after you confirm your payment. You can only edit details before confirmation. If it is urgent, then you can call us or contact us via email or Whatsapp to see if we can make changes to your order from our end. If your order is already been shipped out then, there is nothing we can do.
When Buying in Large Quantities, will the Package be Held by Customs?
It might be possible. This depends on the import regulations and policies of your country. We advise you to consult with us beforehand in order to divide the order to several packages and have it shipped on different days to avoid the possibility for it to be held by customs as well as to reduce customs fees as much as possible. You should always know the customs and import tax of your country. Please see our webpage for Customs and Import Tax and the webpage for Shipping and Return.
Do You Ship to My Country?
To know if we offer shipping and delivery services to your country, please see the list of countries to which we offer delivery services by clicking here: International Shipping Services.
What is the Currency Used in Our Website?
The used currency in our website is USD – United States Dollar. You can pay in your local currency with your credit card and the payment will automatically convert to US Dollars.
How Can I Track My Order?
Each package has a tracking ID. When your order is out for delivery, you will automatically receive an e-mail with your order tracking number and the link to the website where you can track it. You will find details about the location of your order and the estimated delivery date. For more information about shipping services, please visit our webpage for Shipping and Return.
How Long Does It Take To Deliver My Order?
It takes 4-12 business days to deliver an order- holidays and weekends not included. Delivery day count starts from the day of shipping and not from the day you place an order. We ship orders via international shipping couriers like Aramex, FedEx and EMS (Express mail service). We decide upon the shipping company according to your shipping address. For more information about shipping services, please visit our webpage for Shipping and Return.
Invoice
You can always request an invoice for your order through Whatsapp or email. Please send a message to Whatsapp no: +18886667840 or email address: [email protected].